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FREE SHIPPING ON ORDERS $100+ (ONTARIO & QUEBEC) AND $150+ (REST OF CANADA)
FREE SHIPPING ON ORDERS $100+ (ONTARIO & QUEBEC) AND $150+ (REST OF CANADA)

At Earthtones Naturals, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. So grab a cup of coffee and read on!

 

1. First of All, Who are We?

This privacy notice provides you with details of how we collect and process your personal data through your use of our site: 

http:// www.earthtonesnaturals.com

By providing us with your data, you warrant to us that you are over 13 years of age.

Earthtones Cosmetics Inc. is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Here is our full information here:

Full name of legal entity: Earthtones Cosmetics Inc.

Email address: info@earthtonesnaturals.com

2. How Do We Collect Information and Why Do We Use It?

When you place an order on our website or opt in to our email list we collect personal information from you including your name and email address. We use that information for several reasons:

  • To tell you about stuff you’ve asked us to tell you about;
  • To provide you with great information about hair care tips and tricks and give you more insight into who we are;
  • To send you information about webinars, workshops or conferences you may be interested in;
  • To tell you about any specials or promotions we have going on;
  • To contact you if we need to obtain or provide additional information;
  • To check our records are right and to find out every now and then that you’re happy and satisfied. 

What we absolutely DO NOT do is rent or trade email lists with other organizations and businesses, political campaigns, foreign governments - you get the idea.

We use a third-party provider, Klaviyo, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see Klaviyo's Privacy Policy. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

3. Purchases From The Earthtones Naturals Site

We keep your personal information private and secure. When you make a purchase from Earthtones Naturals, you provide your name, email address, credit card information, address, phone number, and a password if you decide to create an account. Please note that you can purchase from our site without creating an account. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. We don't keep any credit card information on file after your transaction is complete. 

You are entitled to view, amend, or delete the personal information that we hold. If you have an account you'll need to log in with your email address and password to make those changes. If you don't have an account and you would like to delete your information or modify it, please email Susan Walker at susan@earthtonesnaturals.com to do so. 

Our secure servers protect your information using advanced encryption techniques and firewall technology.

4. The Use of Cookies  - Yummy!

Our website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere. 

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  This includes information about pages viewed, products purchased and your journey around a website.  We DO NOT use cookies to collect or record information on your name, address or other contact details.  

The cookies stored on your computer or other device when you access our websites are designed by:

- Earthtones Naturals, or on behalf of Earthtones Naturals, and are necessary to enable you to a make purchases on our website;

- third parties who participate with us in marketing programmes; and

- third parties who broadcast web banner advertisements on behalf of Earthtones Naturals

The main purposes for which cookies are used are: 

1. For technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation. We use cookies to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

2. For Earthtones Naturals to market to you, particularly web banner advertisements and targeted updates.

3. To enable Earthtones Naturals to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions etc. 

4. To enable Earthtones Naturals meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

Disabling Cookies

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: 

For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”

2. Click on the “privacy” tab

3. Select the setting the appropriate setting

For Google Chrome:

1. Choose Settings> Advanced

2. Under "Privacy and security," click “Content settings”.

3. Click “Cookies”

For Safari:

1. Choose Preferences > Privacy

2. Click on “Remove all Website Data”

For Mozilla firefox:

1. Choose the menu “tools” then “Options”

2. Click on the icon “privacy”

3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu Files”> “Preferences”

2. Privacy

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.  If you only disable third party cookies, you will not be prevented from making purchases on our sites.  If you disable all cookies, you will be unable to complete a purchase on our sites.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

5. Google Analytics

When someone visits www.earthtonesnaturals.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

6. Third Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.